Frequently Asked Questions
can minors be pierced at your studio?
no, we do not pierce minors altogether. Only adults 18+
what is the security deposit for?
this deposit is used to secure the designated time frame + receive the services you require. The deposit will serve as a credit toward your final total. However, do not fret - it is not forfeited unless a client violates our Appointment Policy. For example: Cancellation before 24 hour window period, tardiness beyond 10 minutes, or no-show. It works as follows: Client A decides to get a Pair of Lobe piercings with our simple starter Golden beads at $80, each. Their total comes out to $160+tax. The client’s deposit then credits to bring the total down. Client B decides on a pair of Gold Studs for Lobes, and Show piece for their Helix - total varies depending on JuLry price only + tax. Final total will subtract their $ deposit. Basically, it's a promise that the client will show. After all, nobody likes being stood up 🤷♂️
what if I just "can't" make it?
we understand that sometimes "life" can spring out of nowhere and may prevent your ability to attend your appointment. However, due to the nature of our "Appointment Only" services without sufficient time to cancel - we would be unable to set up a new service for another person. This is why we implore that each client be a serious request. Our time is equally as valuable, and our staff's needs are also important. Operating costs are real, and our staff must also be taken care of. Thank you for understanding
can I bring my own jewelry?
in short..no. Many times jewelry that one buys from a store may not be suitable for initial piercings. In order for us to pierce you we must know exactly the type of material, company, and mill certifications. We feel most comfortable using, and will only use, pieces from companies we carry (BVLA, Neometal, Quetzalli, Pupil.Hall, Body Gems, LeRoi, IS, Modern Mood, Anatometal).
Also, many times jewelry is hand made, and may break during the sterilization process. We would be heartbroken if we were to damage a piece that has sentimental value.
how long should one wait to change out their JuLry?
we recommend waiting two months before your first JuLry swap. Please ensure that JuLry is always in the piercing, or it will close. It is always better to have a professional help you the first time so that they can give you some helpful tips and tricks on how to get comfortable with changing it on your own in the future. When it comes to changing your JuLry to a ring for the first time, we recommend a six month wait. "Did they say six months?!?!" we know that sounds like a long time, but we want to make sure that your piercing is well healed before making the transition to a ring.
what should one use to keep a healing piercing clean?
when it comes to cleaning your fresh piercing, less is more! Sterile saline solution works well to soothe and keep your piercing free of debris. You can also use a non scented anti-microbial soap and gently wash around the area and throughly rinse it clean. It is recommend to stay away from harsh cleaners like alcohol or peroxide. Avoid the use of first aid products such as neosporin and bactine.
how can I schedule an appointment at JuLhead?
right here on our website :) Simply click on the “Appointments” Tab and there you will find the current services we offer. We have a central booking system with the most up to date information on our Appointment availability. We allocate 30 minutes for each appointment to award each client ample time to ask questions and to make your jewelry selection. We only set up appointments through our website. Please send us a message using our "Message Bubble" to the right, below
can you go swimming after getting a fresh piercing?
NO! It is a very good idea to avoid communal bodies of water for one month after getting a new piercing done. That includes lakes, oceans, swimming pools, hot tubs and saunas.
is my piercing infected?
often times one can mistake an infection with irritation. Infections can only be diagnosed by a doctor and must be addressed properly, and they tend to be excruciating with a fever.
Irritation can appear as skin redness or a small bump. Seldom a slight discharge. If you are concerned with the healing of your piercing you are welcome to come in so we can take a look. Do not remove the JuLry if you feel you have an infection as it may encapsulate bacteria and make it worse.
any other questions that aren't answered here on our FAQ?
we are always happy to answer any and all questions piercing related! Please don't hesitate to send us a message so we can help answer all your burning questions regarding safe piercing practices!
"...i've been calling, and no one picks up...."
we understand that receiving a piercing can be stressful, and little bit intimidating. A telephone ringing tends to be a "trigger" for many and bubbles a tense feeling in the tummy. Also, it's always a great way to interrupt a good thing goin'. In order to help provide a comfortable environment we encourage everyone to send us a message so that we can help our clients with as little interruptions as possible.