Shipping policy + terms & Conditions

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We’re committed to ensuring your experience is exceptional, so please take a moment to feel completely at ease before proceeding. Your agreement and understanding are incredibly valuable to us—thank you for that!

We’re thrilled to utilize USPS Priority Mail for all your domestic shipping needs, ensuring reliable delivery. When you place an order, you’re not just making a purchase; you’re embracing our policies, terms, and conditions. You’ll receive a tracking number for your package, and if you prefer the ‘Signature Required’ delivery option, please let us know during the ordering process or before shipment; this option incurs no additional cost. This choice is particularly recommended for larger domestic purchases or for added security measures. We also are able to insure your package if you wish at an additional shipping cost, please let us know during the ordering process or before shipment.

It’s important to note that all sales are final. Any dispute or chargeback attempts post-courier pickup cannot be supported or accepted.

When placing an order, you acknowledge and agree to our policies, terms, and conditions. Please remember, once your jewelry is with the courier and in transit, JuL Head is not liable. If any issues arise with your shipment or delivery, it’s your responsibility to contact the carrier for resolution or to file a claim.

We’re dedicated to ensuring your experience is nothing short of exceptional, so please take a moment to feel completely at ease before moving forward. Your agreement and understanding mean the world to us—thank you for that!

We’re thrilled to provide USPS Priority International* for worldwide shipping. Occasionally, postage costs may fluctuate due to unforeseen circumstances, potentially resulting in varied shipping costs. By placing an order, you acknowledge and embrace our policies, terms, and conditions. Kindly note that all sales are final. In the event of disputing an order or attempting a chargeback after the courier has picked up your order, we regretfully cannot accept liability or support such actions.

Please understand that once your jewelry is with the courier and in transit, JuL Head is not liable for any issues. Should any concerns or problems arise during shipment or delivery, it falls upon you to contact the carrier for resolution or to file a claim.

Buyer is responsible for all import charges, duties, and taxes

When your order is complete, we’ll ship it within 1-2 business days. Please note that if your order includes a backordered item(s), we’ll hold the entire order and ship it as one package once it arrives. If you prefer to receive your in-stock item(s) first, which can be shipped out within 1-2 business days, please message us to request this. We can certainly accommodate this request but kindly ask you to make the request. When the rest of the order, consisting of the backordered item(s), becomes available, we’ll send the package separately and issue a second shipment invoice.

Kindly be aware that backorder waiting times may fluctuate unexpectedly due to manufacturer-related factors. Each product listed in our online store provides information about wait times associated with the respective company. Moreover, items currently in preparation by the manufacturer could lead to shorter wait times.

By agreeing to these Terms of Service, you’re letting us know that you’re either of the age of majority in your state or province or that you have the necessary authorization in your area to allow any minor dependents to explore our site. Remember, any breach or violation of these Terms will lead to an immediate termination of your Services.

We value your presence here! Just a friendly heads-up: we reserve the right to decline Service for any reason, but we’re here to support you. Please avoid reselling, reproducing, or exploiting any part of our Service or website without obtaining our express written permission. Those headings in the Terms? They’re there just to make things easier to navigate and won’t change the essence of our agreement.

You’re always welcome to review the latest version of our Terms of Service on this page. We want you to know that we may, at our discretion, update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. Remember, it’s important for you to check our website regularly to stay informed about any alterations. Your ongoing use or access to our website or services after we’ve posted changes to these Terms of Service indicates your acceptance of those changes. We appreciate your continued trust and support!